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Security Alarm Management Service
(SMS – Alarm Monitoring with on-site response)

Enterprise-level Security Alarm Monitoring System is a highly sought-after solution and SECOM’s Security Alarm Management Service takes the whole concept and implementation of security alarm management to the next level with an unique and comprehensive service to secure your business assets and protect your business operations.

Unlike conventional security companies that only sell the security equipment hardware and leave the entire security operation to the users, SECOM implements a whole security alarm monitoring system using a combination of on-site sensing devices and 24-hour offsite monitoring, further enhanced by speedy physical response of skilled security professionals.

This allows SECOM to maximise the deterrence and prevention of losses and break-ins to your business premises.

Service Benefits

✓ Cost savings

With our solution, there is no initial capital outlay required.

Our SMS solution is readily available as an affordable monthly subscription, which means you do not have to invest in security hardware again.

Our equipment and systems – such as CCTV camera, access control system and door access system – are routinely and regularly checked for faults and maintained to be in tip-top working condition. This is part of our package and requires no extra charges.

Our service subscription is an all-inclusive package that remains fixed throughout the contract period without cost escalation and hidden fees along the way.

The end result is a complete security alarm management solution that delivers maximum protection at a significantly lower total cost of operations.

✓ Peace of mind

Rest and sleep easy with our SMS package, because everything is taken care of by our skilled and experienced security professionals.

Your premises will be monitored around the clock and constantly watched over by our 24/7 security control command centre.

Any alarm activation will immediately trigger a dispatch of our security professionals to the premises for a thorough investigation, even after working hours, weekends as well as public holidays and festive seasons.

You don’t have to be there, because we are.

In the event of intrusion detected, the designated end users and the police will be automatically and immediately notified. Any technical fault of the security alarm system, even during odd hours, will be swiftly dealt with by our technical support team so that security and protection of your business assets is not compromised.

What you get

Our SMS package covers the following service areas:

  • Supply of SECOM security equipment
  • Comprehensive maintenance, repair and replacement of security equipment
  • 24-hour monitoring services from the SECOM control station
  • Response to all alarm signals by SECOM security engineers
  • Professional liability due to equipment failure or inadequacy in our security design

Get the comprehensive security alarm monitoring system and management solution that your business deserves today. Get in touch with us now.

FAQ

What is alarm monitoring system?

An alarm monitoring system constantly monitors the status of security systems in a building and sends an alert to the monitoring center in case of any suspicious activity. It includes sensors and detectors, and when an event is triggered, the monitoring center verifies the emergency and takes action if necessary, providing round-the-clock protection to homes and businesses.


The monthly cost for home video alarm monitoring systems in Singapore may vary depending on the service package you have chosen with your service provider. Typically, the cost of alarm monitoring ranges from around $30 to $1000 per month. The specific package you have selected may determine the range of services provided and the level of monitoring offered. This includes video monitoring services that allow for continuous surveillance of the property.


Adding an alarm monitoring system to a security alarm system is worth it as it provides immediate response to security breaches, 24/7 protection, peace of mind, and potential savings on insurance. The benefits of alarm system monitoring outweigh the cost, making it a worthwhile investment for property and people’s protection.


Wired and wireless home alarm systems are two common types of security alarms. Wired systems use wires to connect the control panel to the sensors, while wireless systems use radio frequency transmitters to communicate between the components. Additionally, monitored systems notify both the homeowner and the monitoring center when the alarm is triggered, while unmonitored systems rely on the homeowner or someone nearby to notify the authorities.


A security alarm system can help safeguard your home and family by monitoring activities within your premises. Example of security systems available include

  • Burglar alarms
  • Fire alarms
  • Carbon monoxide detectors
  • Video surveillance
  • Environmental sensors
  • Monitored home security systems
  • Card administration service