SECOM Access Control Management Service (AMS)
Comprehensive Access Control Without Operational Burden
SECOM’s Access Control Management Service (AMS) provides organizations with a fully managed access control solution. We supply and install the necessary hardware, manage system administration, and provide ongoing support—all under an affordable monthly subscription model.
Unlike the typical purchase of access control systems, which requires you to deploy a dedicated personnel to manage and ensure the smooth operation of the system, our AMS solution offers a managed alternative to traditional on-site access control administration, removing the need for additional resources to handle system upkeep and card management.
Key Benefits
✓ No Capital Investment Required
- Hardware is provided as part of the service. Everything is provided under a nominal monthly subscription and one time installation fee.
✓ All-Inclusive Service Model
- Our pricing includes equipment, system management, technical support, and comprehensive maintenance. There are no hidden costs.
✓ Fully Managed Service
- SECOM handles all aspects of system operation, including administration of card addition and deactivation. There is no need to dedicate additional resources to manage the system.
✓ 24/7 Technical Support
- Our support team is available around the clock to resolve system issues and restore access promptly.
✓ Operational Efficiency
- Remote management minimizes downtime and ensures uninterrupted access control. Clients retain authority over access permissions while SECOM manages the backend.
✓ Enhanced Security and Compliance
- The system supports enforcement of internal policies and access restrictions, helping organizations meet security and compliance requirements.
Service Scope
Our AMS package provides complete management of your access control environment:
- Access Control System Installation
We supply and install all necessary components including door access systems, card readers, controllers, and accessories. With our AMS, there is no need to invest in the software. - Remote Card Administration
SECOM manages all card-related tasks, including activation and deactivation. - System Maintenance, Repair, and Replacement
Hardware is regularly maintained and replaced when necessary due to faults or wear and tear. - 24-Hour Technical Support
Our support is provided round the clock to resolve system issue - Monthly Transaction Reports
Detailed reports on access events and card usage to support audits and reviews will be provided on monthly basis.
Why Choose SECOM
- Over 30 Years of Experience in Singapore
Trusted by businesses and institutions nationwide - End-to-End Managed Service
We do not simply provide equipment—we operate and maintain the system on your behalf. - Scalable and Customizable Solutions
Suitable for single-door setups or multi-site deployments, tailored to your specific requirements.
Contact SECOM today to schedule a free consultation and learn how AMS can support your organization’s security needs.
FAQ
Our Access Management Service includes everything you need for secure and efficient access control, complete with ongoing maintenance and centralized management. Whether you’re overseeing a single site or multiple locations, our solution ensures seamless control and peace of mind. We provide all equipment, software, and maintenance under a subscription-based model.
All card administration is carried out by our trained personnel remotely from our control centre. Upon an authorised request, SECOM can assist you to add or revoke access remotely, without needing to send someone on-site.
Yes, a nominal one-time installation cost is required for the set-up. However, there is no need for upfront investment cost to purchase the equipment and software as the system is on leasing model.
We will during an on-site survey, assess your current infrastructure and, where possible, integrate with your existing systems. If integration isn’t feasible, we provide a fully standalone solution.
SECOM provides periodic preventive maintenance service to ensure optimal performance of your Access Control system. Our support team is also available round the clock to assist with any technical issues and handle any troubleshooting request. Our comprehensive maintenance service includes repair and replacement of parts due to wear and tear, and this ensures that your Access Control system remains reliable and optimal uptime.
Our dedicated hotline is available 24/7 to assist with any technical faults calls. Our Service team will response to site to troubleshoot and rectify the fault including replacing faulty equipment.
Access transaction logs, card user list reports are provided on a regular basis
Absolutely. Our AMS is designed for enterprise deployments and allows centralised control across multiple locations.