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24-hour Control Centre

SECOM has a 24-hour Control Centre which is manned 24 hours a day to monitor our customer's premises and to facilitate customer service request.

  • Our Control Centre is licensed to provide Central Alarm Monitoring service (CAMS) under the Private Security Industry Act (CAP 250A) since its implementation in 2009.
  • Our Control Centre is also a certified Central Fire Alarm Monitoring Station (DECAM) to monitor fire alarm signal linked to SCDF

SECOM has a pool of dedicated Control Centre, Operations, Customer Service and Technical Support Team to support and service any technical problem round-the-clock, providing our customer a peace of mind for their security system.